**Privacy Policy

Solstice Adventure Company LLC**

Effective Date: 12/02/2025

Solstice Adventure Company LLC (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website, make a booking, or interact with our services. By using our website, you consent to the practices described in this Policy.

This Privacy Policy is intended to comply with applicable Alaska state laws, including Alaska’s unfair/deceptive practices statutes and Alaska’s Personal Information Protection Act relating to data security and breach notification.

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1. Information We Collect

We may collect the following types of information:

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1.1. Information You Provide Directly

When you contact us, book a trip, or fill out forms on our website, we may collect:

• Name

• Email address

• Phone number

• Billing or payment information

• Emergency contact information (if required for guided trips)

• Any other information you voluntarily submit

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1.2. Automatically Collected Information

When you use our website, certain data may be collected automatically, such as:

• IP address

• Browser type and version

• Device information

• Pages visited

• Date and time of site usage

• Referring website

This data is used to improve website performance and user experience.

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1.3. Payment Information

Payments may be processed through third-party providers (e.g., Stripe, Square, Wix Payments).
Solstice Adventure Company LLC does not store full credit card numbers and does not have access to your full payment data.

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2. How We Use Your Information

We may use your information to:

• Process and manage bookings

• Communicate about trip details, updates, or safety information

• Respond to questions or customer service requests

• Improve website functionality and user experience

• Send important notifications or policy updates

• Comply with legal or regulatory obligations

• Enhance safety during guided outdoor activities

We do not sell your personal information.

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3. How We Share Your Information

We may share your information only in the following situations:

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3.1. Service Providers

Trusted third parties (e.g., booking platforms, payment processors, email services) may receive limited data necessary to perform their functions.

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3.2. Legal Requirements

We may disclose information if required by:

• State of Alaska law

• Law enforcement

• Court orders

• Safety or emergency situations

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3.3. Business Needs

We may share information for operational purposes (e.g., with guides or staff to ensure safety and essential trip communication).

We DO NOT sell personal information to third parties.

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4. Data Protection & Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. This includes:

• Secure hosting environments

• Limited internal access to personal data

• Encryption used by third-party payment processors

• Monitoring for suspicious activity

However, no method of data transmission over the internet can be guaranteed 100% secure. You acknowledge that you provide information at your own risk.

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5. Alaska-Specific Privacy Notice

Under Alaska Statute 45.48 regarding personal information protection:

• In the event of a data breach involving certain protected personal information (e.g., name + financial account numbers), we will provide notification as required by Alaska law.

• We will notify affected Alaska residents without unreasonable delay.

• If the breach requires public notice, we will follow the statutory requirements for substitute or statewide notice.

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6. Retention of Information

We retain personal information only as long as necessary to:

• Provide services

• Comply with legal obligations

• Resolve disputes

• Maintain records for tax or business purposes

You may request deletion of your data at any time (subject to legal retention requirements).

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7. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to:

• Improve functionality

• Track site analytics

• Remember user preferences

• Enhance experience for returning visitors

You may disable cookies through your browser settings, though doing so may affect certain site features.

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8. Links to Third-Party Websites

Our website may link to external sites. We are not responsible for:

• Their privacy practices

• Their content

• Their security policies

We recommend reviewing the privacy policies of any third-party sites you visit.

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9. Children’s Privacy

Our services and website are not intended for children under 13.
We do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us immediately so we can delete it.

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10. Your Choices & Rights

Depending on the information we collect, you may:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your information (unless legally required to retain it)

• Opt out of marketing emails at any time

To request any of the above, contact us at:

Email: SolsticeAdventure@gmail.com

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11. Changes to This Privacy Policy

We may update this Privacy Policy at any time.
When updated, the “Effective Date” at the top of the policy will be revised.
Your continued use of our website indicates acceptance of the updated policy.

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12. Contact Us

For questions, privacy requests, or concerns, contact:

Solstice Adventure Company LLC
North Pole, Alaska
Email: SolsticeAdventure@gmail.com